Important message about Coronavirus (COVID-19)

We are happy to announce that we are currently providing open door service, however we still have modified COVID protocols in place to keep both our clients and staff safe and healthy so we can continue to serve you.

For the time being:

– **MASKS ARE STILL MANDATORY TO ENTER OUR FACILITY**; situations where clients don’t have a mask, these appointments and pick ups will be conducted curbside.

– We are continuing to restrict the number of people in our waiting area to 4 (including children).

– When you arrive for your appointment or to pick up an order, we ask that you please call the clinic first before coming in.

– Only a single person per household is allowed in the exam room at a time; unless we are dealing with a euthanasia then it is a maximum of 2 people. Please be aware that for the time being, if children need to be brought to the appointment, the appointment will have to be conducted curbside.

We understand that the Ontario Government is lifting many COVID restrictions but for the time being we ask that you kindly respect our protocols so we can continue to provide all of our clients with open door service. Disrespectful, belligerent, aggressive behaviour will not be tolerated.

We are so happy to welcome our clients back in the hospital!!