COVID-19 UPDATE

Important message about Coronavirus (COVID-19)

We are happy to announce that we are currently providing open door service, however we still have modified COVID protocols in place to keep both our clients and staff safe and healthy so we can continue to serve you.

For the time being:

– **MASKS ARE STILL MANDATORY TO ENTER OUR FACILITY**; situations where clients don’t have a mask, these appointments and pick ups will be conducted curbside.

– We are continuing to restrict the number of people in our waiting area to 4 (including children).

– When you arrive for your appointment or to pick up an order, we ask that you please call the clinic first before coming in.

– Only a single person per household is allowed in the exam room at a time; unless we are dealing with a euthanasia then it is a maximum of 2 people. Please be aware that for the time being, if children need to be brought to the appointment, the appointment will have to be conducted curbside.

We understand that the Ontario Government is lifting many COVID restrictions but for the time being we ask that you kindly respect our protocols so we can continue to provide all of our clients with open door service. Disrespectful, belligerent, aggressive behaviour will not be tolerated.

We are so happy to welcome our clients back in the hospital!!

 

Welcome To
Cassells Animal Hospital!
Your canine and feline
veterinarians in North Bay.

 

More than 50 years
of combined veterinary
experience.

 

Medical care specifically
tailored for you
and your furry friend.

 

A four-doctor team
that works together to
provide the best medicine
for your companion.

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What We Care About

At Cassells Animal Hospital we understand that every pet and situation is different. We strive to practice medicine to the best of our abilities within the means of our clients by carefully tailoring a plan specifically for each owner and their beloved companion.

When coming in for a visit, we want our clients to feel like long-time friends and family even when they are new to us. No matter the situation we are presented with, we provide an environment of trust, comfort, and free of judgment. At Cassells Animal Hospital we treat every patient like one of our own.

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Pet Health Checker

Use our handy Pet Health Checker to better understand your pet’s symptoms. But if you are concerned, please contact a member of our veterinary team.

Use Checker

Pet Health Library

We’re committed to providing you the latest pet health information. Our educational resources are available to help you understand your pet’s healthcare needs.

View Articles

Pet Health Checker

Use our handy Pet Health Checker to better understand your pet’s symptoms. But if you are concerned, please contact a member of our veterinary team.

Use Checker

Pet Health Library

We’re committed to providing you the latest pet health information. Our educational resources are available to help you understand your pet’s healthcare needs.

View Articles